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Your Privacy

This privacy policy applies between you, the User of the Website and Us, Janet Howkins T/A Step in the Picture, the owner and provider of this Website.  Step in the Picture takes the privacy of your data very seriously.  This privacy policy applies to our use of any and all Data collected by us or provided by you in relation to your use of the Website.

Company Information:

‘We’ or ‘Us’ refers to Janet Howkins trading as Step in the Picture.  Sole trader registered at Unit 4.9, Creative Spin Studios, Floor 4, Leigh Spinners Mill, Park Lane, Leigh, WN7 2LB. is owned and operated by Janet Howkins T/A Step in the Picture

What the policy covers:

This privacy policy applies solely to the use of this website and does not extend to any other websites that may be linked from this site.  We have no control over these sites and are not responsible for the content of other websites.  We would advise you to read the privacy policy of other websites before using them.

Personal Information we collect:

We receive, collect and store any information you enter on our website or provide us in any other way. In addition, we collect the Internet protocol (IP) address used to connect your computer to the Internet; login; e-mail address; password; computer and connection information and purchase history. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. We also collect personally identifiable information (including name, email, password, communications); payment details (including credit card information), comments, feedback, product reviews, recommendations, and personal profile.

How do we collect this information:

When you conduct a transaction on our website, subscribe or contact us, as part of the process, we collect personal information you give us such as your name, address and email address. Your personal information will be used for the specific reasons stated below only.

Why we collect this information:

We collect such Non-personal and Personal Information for the following purposes:

  1. To provide and operate the Services and Products to you;

  2. To provide our Users with ongoing customer assistance and technical support;

  3. To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

  4. To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

  5. To comply with any applicable laws and regulations.

How we store, use, share and disclose your personal information:

Step in the Picture is hosted on the platform. provides us with the online platform that allows us to sell our products and services to you. Your data may be stored through’s data storage, databases and the general applications. They store your data on secure servers behind a firewall.

All direct payment gateways offered by and used by our company adhere to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, MasterCard, American Express and Discover.  PCI-DSS requirements help ensure the secure handling of credit card information by our store and its service providers.

How we use cookies and tracking:

When you use our website we may place and access certain Cookies on your computer.  Step in the Picture uses these Cookies to improve and enhance your experience using our website and to improve our range of products and services.

Before the website places Cookies on your computer you will be presented with a message requesting consent to set these Cookies.  When you give you consent to these Cookies you are Step in the Picture to provide a better service and experience to you.  You are welcome to deny consent to these Cookies; however it may mean certain features of the website may not be fully functional or appear as intended.  Here is a general list of the Cookie we may use:


Essential Cookie used for security reasons.  Duration - Session


Essential Cookie used for security reasons.  Duration - Session


Essential Cookie used in connection with user login.  Duration - 2yrs


Essential Cookie used to indicate the system from which the site was rendered.  Duration 1 min


Essential Cookie used for system monitoring/debugging.  Duration 3 mths


Essential Cookie used for system monitoring/debugging.  Duration - Session


Essential Cookie used for cookie banner parameters.  Duration - 12 mths


Essential Cookie used to identify logged in site members.  Duration - Session


Essential Cookie used for security and anti-fraud reasons.  Duration - Session


Essential Cookie used for system effectiveness measurement.  Duration - 30 mins


Essential Cookie used for stability/effectiveness measurement.  Duration - 12 mths


Functional Cookie used on multilingual websites to save user language preference.  Duration - 12 mths

This site uses Google Analytics code to gather statistical information. For more information on how Google Analytics processes this information, visit

Data Retention:

Unless there is a longer retention period required or permitted by law we will only hold your data on our systems for the period necessary to fulfil the purpose outlined in this privacy policy or until you request that your data be deleted.

If we delete your data it may still persist on archival media/backups for legal or tax purposes.

How you can withdraw consent:

If you do not want us to process your data anymore, please contact us at or send your request in writing to: Unit 4.9, Creative Spin Studios, Leigh Spinners Mill, Park Lane, Leigh, WN7 2LB

Privacy Policy Updates:

We reserve the right to modify this privacy policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website.  If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it and under what circumstances, if any, we use and/or disclose it.

Further Information:

If you would like to: access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send your request in writing to: Unit 4.9, Creative Spin Studios, Leigh Spinners Mill, Park Lane, Leigh, WN7 2LB

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