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Frequently Asked Questions

We’re Here to Help

Can you preserve Wedding Flowers?

Yes!  To give the flowers the best possible chance of preserving well we ask that these are sent to us as fresh as possible.  If the flowers are reasonably local a collection can be arranged for an extra fee.  If you have any wedding stationery, ribbon etc we can also incorporate this into the piece.

Can you do Wedding Memorials with Artificial Flowers?

Absolutely!  Wedding Memorials can be created with real or artificial flowers.  As artificial flowers are material based the colours will darken but will still look beautiful.

Can you see the ashes in the picture?

Unlike many of the other products that contain ashes, these pieces conceal the ashes so they are not obvious and to the majority, the piece will look just like a contemporary piece of artwork.

How much much of the ashes will you need?

To make one of our standard size pictures we will only need a teaspoon of ashes.  We ask that these are packaged in sealed small plastic bag such as the jewellery ziplock bags where possible.  This can then be easily sent through the post. 

We will let you know once we have received the ashes and take great care whilst creating the work, your loved ones ashes will be treated with the utmost respect, any excess will also be returned to you with your completed piece of art.

How long does it take for a picture to be created?

All bespoke pieces will include a consultation first to arrange and conceptualize the picture.  If the picture includes any personal items such as flowers, ashes or other materials these would need to be sent first.  Upon receiving the items it takes approximately 6 - 8 weeks lead time, you will receive updates on the progress.  If flower preservation service is required, depending on the flowers, preserving time usually takes approximately three weeks more.  During busier periods lead time may take longer.

Please let us know if you have any questions that still need answering. We’ll do our best to help.

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